In this HRchat we focus on the challenges faced SMBs and how HR tech can help to fill some gaps to keep employees happy and on track.Bill's guest today is Jean-Simon Bolduc, Technical Director, Associate at Folks, a company on a mission to provide SMBs with HR software solutions adapted to their financial reality.  Questions Include: Introduce yourself and tell us about Folks, a company that has been developing HR software solutions for Canadian SMBs for more than 10 yearsThe needs of employees and how HR tries to meet them are very different in SMBs compared to larger organizations. Can you share some of the unique challenges faced by HR in SMBs when it comes to managing their people and ensuring a positive employee experience? What do you believe are the top 5 most important questions an HR department needs to ask itself before starting implementation of a new HRIS?Your team helps with absence and vacation management, performance evaluation, training, career management, and much more. Which one of these HR duties is the single biggest time suck and why? How can tech cut down the time investment?Why are surveys and continuous feedback so important to keeping employees happy and engaged?There’s an interesting case study on the Folks website which talks about ways your software saved an SMB around 175,000 in a year. Can you tell me a bit about how that was achieved? As part of that, perhaps you could highlight some practices other SMBs could borrow so they can also make cost-saving without cutting down on HR essentials?More About Folks From human resources management to applicant tracking and employee engagement, Folks is the one-stop-shop for HR professionals in Canada. Beyond being software rooted in your culture, Folksis a dynamic partner that cares about your business’s success. We become a partof the family, helping you reach your goals and having fun along the way. Learn more at https://folksrh.com/We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni MeSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events