How to Create BULLET PROOF Systems in Your Business - The SaaS Mailroom | Ep 8
”You got to be good enough to know what's wrong, even if you don't know what's right.” Today, Johnny (@johnnypage13) and Matt (@mattverlaque) are answering questions from their SaaS community such as analyzing product usage metrics, building a customer support system, and making the first marketing hire. They provide insights, advice, and strategies based on questions from their community.
You are now tuned into the SaaS Academy Podcast. Join Matt Verlaque and Johnny Page as they take you behind the scenes of what it takes to become a great SaaS Founder, addressing the challenges, victories, and essential lessons learned in the pursuit of growing a successful business!
Timestamps:
(1:23) - Question #1: Utilization Rate of Users and Benchmarks
(12:13) - Question #2: Building Customer Success System in Early Days of a SaaS Company
(21:12) - Question #3: Building a Marketing Team and Hiring the Right Talent
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