“Conflict does not tend to dissipate the more air you give it. It tends to linger and permeate your culture because people see the lack of consequences, they see what behavior is tolerated and they see what behavior is rewarded.” – Claire Chandler   Today’s featured tag-team champion authors are leadership experts Ben Baker & Claire Chandler with a combined 50 years of experience helping businesses achieve their mission and developing the next generation of leaders. Ben and Claire talk with host Dom Brightmon about their newest book, “Leading Beyond A Crisis”, understanding that change is a constant, and what companies should look for in those they reward, promote, and support.   Key Thing’s You’ll Learn: Why leaders always need a sounding board. Why mission statements are long and why you should avoid using them. The biggest skill a lot of leaders and rising leaders tend to lack in organizations. What to do to fix the profitability pipeline in your company. The type of leaders that companies should look to reward, support, and or promote.   Ben & Claire’s Site: https://www.talentboost.net/leadersmadehere Ben & Claire’s Book: https://www.amazon.com/Leading-Beyond-Crisis-Conversation-About-ebook/dp/B08GSVF63L/ref=sr_1_3?dchild=1&keywords=claire+chandler&qid=1600659868&s=books&sr=1-3     The opening track is titled, "Improve Yourself More" by Rukunetsu aka Project R. To listen and download the entire track, click the following link. https://soundcloud.com/rukunetsu/improve-yourself-more-2018      Related Episodes:   84 - "Innovation and Leadership" with Dr. Jeff Standridge: http://goingnorth.libsyn.com/84-innovation-and-leadership-with-dr-jeff-standridge   119 - "A Passion for High Performance & Professional Development" with Dr. Elizabeth Carter (@eacaappeal): http://goingnorth.libsyn.com/119-a-passion-for-high-performance-professional-development-with-dr-elizabeth-carter-eacaappeal   136 - "Leadership Development" with Kevin Wayne Johnson (@Writing4theLord): http://goingnorth.libsyn.com/136-leadership-development-with-kevin-wayne-johnson-writing4thelord   221 – “Righteous Leadership” with Dr. Ray Charles (@TheDrRayCharles): http://goingnorth.libsyn.com/221-righteous-leadership-with-dr-ray-charles-thedrraycharles   226 – “A Company Culture that Transforms” with Diana George (@ByGeorgeHR): http://goingnorth.libsyn.com/226-a-company-culture-that-transforms-with-diana-george-bygeorgehr   237 – “The Gift of Struggle” with Bobby Herrera (@BobbyHerreraPG): https://goingnorth.libsyn.com/237-the-gift-of-struggle-with-bobby-herrera-bobbyherrerapg   274 – “Honest to Greatness” with Peter Kozodoy (@PeterKozodoy): https://goingnorth.libsyn.com/274-honest-to-greatness-with-peter-kozodoy-peterkozodoy