In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the Founder of Success With Class, Steven Calascione.The pandemic has been a catalyst for change for many, and Steve's story is a testament to the resilience and adaptability required in these times. After being laid off from his corporate job in midtown Manhattan, Steve, alongside his wife, made the bold decision to pivot entirely.They ventured into the world of property management, starting from scratch. With a robust marketing and sales campaign, they rapidly grew their business to a seven-figure revenue stream within two years.However, Steve's aspirations didn't stop at running a successful business. He discovered a deeper passion for helping other entrepreneurs navigate the real estate sector. This realization led him to sell his thriving property management business and establish Success With Class, where he now serves as a coach and mentor to up-and-coming entrepreneurs.Steve shared valuable insights from his book, "Service Business Mastery: The Blueprint to Scaling Your Startup to Seven Figures and Beyond." This resource is a goldmine for service-based entrepreneurs eager to deliver exceptional service and scale their operations. Steve's philosophy centers on over-delivering on promises and fostering long-term client relationships, crucial for repeat business and referrals.Key Points from the Episode:Steve's journey from being laid off during the pandemic to starting a successful property management businessTransitioning to coaching and helping other entrepreneurs in the real estate sectorInsights into effective marketing and sales strategies for service-based businessesGrowth potential in the property management sectorImportance of outstanding customer service and effective marketing and sales strategiesImportance of over-delivering on promises and building long-term relationships with clientsAbout Steven Calascione:Steven Calascione is a dynamic entrepreneur and coach, steering service-based small businesses towards their first million in revenue. With over a decade of varied business experiences, his approach is a blend of strategic planning, hands-on management, and fostering a growth mindset.His expertise lies in formulating and executing strategies, leveraging his deep sales, marketing, and event production knowledge. Steven aids clients in designing profitable, scalable, and sustainable business models, focusing on refining business processes, revenue streams, and marketing tactics to thrive in ever-changing markets.More than just a strategist, Steven enhances his clients' capabilities through sales training, leadership development, and streamlining business operations. His goal is to empower businesses to achieve success and maintain it.Steven is also the host of the 'Service Business Success' podcast, where he shares insights and interviews successful entrepreneurs, offering practical advice and motivation. As a professional speaker, he spreads his wisdom on entrepreneurship, business growth, leadership, and marketing, aiming to inspire and educate a broader audience.About Success With Class:Success with Class, founded by Steven Calascione, is a coaching agency that marks his proudest achievement in a career filled with entrepreneurial success. This coaching agency is Calascione's platform for guiding and inspiring emerging entrepreneurs.Within just three years, Calascione successfully launched and grew three service-based businesses, each surpassing the million-dollar revenue mark. His mission is clear and driven by his rich experience: to ensure that the entrepreneurial journey of his clients is as exhilarating and successful as his own.In his agency, Calascione focuses on crucial aspects of business growth, such as the importance of following up with qualified prospects to increase sales closing percentages.He emphasizes the need for a systematic approach to follow-ups, personalization of communication, and providing value in each interaction, essential for building strong customer relationships and driving sales success.Apply to be a Guest on The Thoughtful Entrepreneur: https://go.upmyinfluence.com/podcast-guestLinks Mentioned in this Episode:Want to learn more? Check out Success With Class website athttps://successwithclass.webflow.io/Check out Success With Class on LinkedIn athttps://www.linkedin.com/company/success-with-class/Check out Steven Calascione on LinkedIn athttps://www.linkedin.com/in/steven-calascione-7121b3a8/Check out Steven Calascione on Instagram athttps://www.instagram.com/steveyclass/More from UpMyInfluence:We are actively booking guests for our The Thoughtful Entrepreneur. Schedule HERE.Are you a 6-figure consultant? I’ve got high-level intros for you. Learn more here.What is your #1 Lead Generation BLOCKER? Take my free quiz here.Want to learn more about all the podcasts managed by UpMyInfluence? Opt in here.