On this week's episode, Kerry Amato speaks with empathy amplifier, Grace Cordovano who is the CEO of Enlighted Results. They discuss what it takes to be a patient advocate, why these type of services need to be in every doctor's office and what true empathetic design really means? Grace highlights the importance of distinguishing between patients vs. consumers and how long term use of these labels in healthcare only hurt the advancement of patient empowerment.
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Accelerate Health shines a light on the bold thinking needed to transform care delivery and drive what’s next for health, exploring the grit it takes to make big change happen in healthcare. Listen each week as HIMSS Executive Director of Health Innovation, Kerry Amato and fellow industry co-hosts have timely discussions with changemakers and disruptors who are walking the cutting edge of healthcare, shaping the health tech industry in new and innovative ways. Featured co-hosts include Robert Havasy, Managing Director of PCHAlliance and Senior Director of Connected Health at HIMSS, and Indu Subaiya, President of Catalyst and Senior Advisor to...