In this MGMA Insider podcast, we're joined by Melissa Phillippi, president and co-founder of Performance Culture, Inc., Dr. Phllip Brown, chief physician executive at New Hanover Regional Medical Center and Dan Goodwin, vice president for the physician group for New Hanover Regional Medical Center located in Wilmington NC. In fact, all three of our guests are located in the Wilmington, NC area and they have a fascinating story to share about how the leadership at NHRMC was able to build a culture that could grow and thrive in the day-to-day stresses of a hospital network but also have a plan in place for a natural disaster such as the one they experienced with Hurricane Florence. Performance Culture, Inc. was also a sponsor of the recent MGMA Research and Analysis report -- Factors of a Positive Culture: Behavior Modeling, Communication, Engagement & Empowerment. You can learn more about the report at mgma.com/data and you can learn more leadership strategies from Melissa Phillippi at performanceculture.com/coaching-tips/ To access the entire catalog of episodes or to offer us suggestions or feedback, please go to mgma.com/podcasts