Join us for this exciting episode of Symplicity Conversations as host Catherine Ripley chats with Craig Diggs, an IT leader from Fresh Thyme Markets. Discover how Craig is transforming the IT landscape with innovative strategies and a focus on empowering his team. From tackling outdated systems to implementing cutting-edge technologies, Craig shares his journey and the challenges he faces in leading IT transformations. Whether you're an IT professional or simply curious about the role of technology in business evolution, this episode is packed with insights and inspiration. Don't miss out—subscribe, like, and hit that notification bell for more engaging conversations!Chapters:(00:00) Welcome to Symplicity Conversations(01:21) Craig Diggs: Journey into IT Leadership(06:45) Transforming IT Culture at FreshTime Markets(11:49) Courageous Conversations: Leading Change in Technology(17:43) Building a Technology Plan: Lessons Learned(22:34) Fostering a Collaborative Culture in IT(27:57) Navigating Remote and Hybrid Work Dynamics(32:59) Vendor Relationships: Building Partnerships(36:25) Making IT Fun and Engaging(40:00) Technology as a Revenue Engine