SYS 082: SOP’s For Small Business : 21 Compelling Reasons Why You Need Standard Operating Procedures
Steve details the 21 benefits of having an Operations Manual in your business. Standard Operating Procedures are key to systemisation and are your method to more freedom and flexibility. Even if you have an Operations Manual already, check out this episode to see if there is any way you can improve it to gain all the benefits Steve outlines.
KEY TAKEAWAYS
- With SOPs in place, you will retain staff by reducing their stress, reduce reliance on key individuals, simplify handover of procedures on personnel change, maintain quality and knowledge on staff absence or loss, increase consistency in quality, be able to take on less trained or experienced staff and employ internationally, and empower staff to work independently.
- By standardising the Operations Manual, you can direct your staff to detail their procedures in a certain format so you can achieve consistency in your documentation.
- You will be able to delegate quickly and effectively, be free from repeated staff enquiries, have more time for important tasks or leisure, enabling iterative improvement, scale up by easily delegating or employing more staff, reduce onboarding time and decrease training costs.
- Standardisation allows you to reliably meet your clients' expectations, reduces errors with checklists, increases creativity by simplifying mundane tasks and will increase the value of your business to a potential buyer or inheritor.
EPISODE RESOURCE
To access the SYS PROCESS to create the ideal Operations Manual, click the link below; Https://bit.ly/sys-006
BEST MOMENTS
‘Staff get stressed when they don’t know what they need to do. They procrastinate, and stuff takes longer because they have to try and figure too much stuff out. They end up not hitting their targets and feeling undervalued because they’re not performing at their best.’
‘The vast majority of the questions that I ever get asked have been asked. Because I’ve got an Operation Manual, I’ve been able to capture that question and the answer I’d given in the Operation Manual, and it will never be asked again.’
‘Once you’ve got stuff documented, you can get other people to do more of it. If you’ve got one area of your business that you realise is a bottleneck, get it documented and then put more resources on it.’
‘As somebody goes, that knowledge, you just see it walking out the door. Everything that is in that person's head I’ve paid for them to get.’
‘The Operations Manual would be doing the training for you, and that is massive in terms of reducing the opportunity cost of having to train somebody one to one.’
VALUABLE RESOURCES
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Website:
www.SystemizeYourSuccess.com
LinkedIn:
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ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely, and after totally nailing this concept, he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
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