In a recent podcast with Olivia Spain and Monika Mathur from the Global Innovation Consulting practice at TCS – Tata Consultancy Services, parent company of Tata America International Corporation, we asked them to explain why a culture of innovation is so important for government today. What we learned in that conversation is that a culture of innovation is essential for ​​driving efficiency in government. To build a culture of innovation government agencies need to address three pillars: technology, people, and process. If any one of the three remains unchanged, the culture of innovation ​will ​falter, and the agency can’t move forward with delivering on the mission in a way that meets constituent needs in ever-changing circumstances.

We asked Spain and Mathur to join us for another conversation in which we develop a better understanding of the pathway from innovation to efficiency and how government agencies can turn theory into practice to deliver results for their constituents and stakeholders.