The name of the game at Starbucks lately has been speed. But the company has been losing customers over the last few years, prompting new Starbucks CEO Brian Niccol to champion a new vision: ‘Back to Starbucks’. We hear from listeners about why they’ve stopped going visiting our local coffee giant and talk with Puget Sound Business Journal reporter Joey Thompson about the company’s pivot.  We can only make Seattle Now because listeners support us. You have the power! Make the show happen by making a gift to KUOW: https://www.kuow.org/donate/seattlenow And we want to hear from you! Follow us on Instagram at SeattleNowPod, or leave us feedback online: https://www.kuow.org/feedbackSee omnystudio.com/listener for privacy information.