What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker knows CX gets to influence all parts of the business in “The one with the CX tasting menu” with Courtney LeBlanc in CX Passport Episode 174🎧 What’s in the episode?...CHAPTERS0:00 Introduction4:19 What draws you to Customer Experience?7:30 Creating CX customers want13:35 How does Customer Experience create tangible business value17:29 1st Class Lounge23:31 How can companies improve CX today?26:00 How to help improve CX28:24 What’s next for Courtney and customer experience?29:18 Contact info and closingIf you like CX Passport, I have 3 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/servicesI'm Rick Denton and I believe the best meals are served outside and require a passportEpisode resources:Courtney LinkedIn: https://www.linkedin.com/in/courtney-leblanc-426920b3/