Hi, welcome to another Coffee Time Chat
We continue our video series with
Strategic Solution Partners, one of our
Expert Partners, looking at the impact, or influence, of the sustainability discussion across different hotel departments.
In this episode we ask if the focus around sustainability has made its way into the Marketing and Revenue teams, questioning does it form any significant part of the weekly strategic discussions.
Joining us to share their views and experience are
Suzanne Swaffordand
Deirdre Ryan
For this discussion we touch on a number of areas:
- Is sustainability just an issues for hotel operations?
- How is sustainability influencing discussions and decisions within Revenue Management
- How is sustainability influencing discussions and decisions within Marketing
- How are you seeing sustainability focus impacting RFPs
- Are guest reviews showing any signs of sustainability awareness when evaluating hotel stays
- Are Loyalty programs evolving to reflect, or reward, sustainable behaviour