This week the Canada Revenue Agency moved to reassure taxpayers who still send in paper returns with the message "we have not forgotten you!" The idea was to reach vulnerable and lower income people who must file taxes to get benefits, as well as those who are not computer literate. But paper filers complain the taxman just keeps making things harder, - among other reasons - because the only place they can find the forms they need - is online! Libby Znaimer reached Liberal MP Francesco Sorbara, Parliamentary secretary to the Minister of Revenue. AND CARP has issued a challenge to the federal goverment: fix healthcare before the next election. Libby sat down with Marissa Lennox, CARP's Chief policy Officer and David Cravit, CARP's Chief Marketing Officer.