813: Douglas Lindemann discusses his experience joining ArcBest through acquisition and how those lessons have helped him in his current role. Douglas covers the improvements he has helped facilitate in the supply chain, the new business model he has helped launch, and why launching this new business model was necessary at the legacy enterprise. He also talks about how he applies the lessons learned from his M&A experience to this new business model implementation. Finally, Douglas explains the tech trends in generative AI and sustainability that are on his radar and the keys to his career success.