In this episode, we’re approaching the topic of feedback from a few different angles. For Franky, asking clients for feedback is baked into her working process. As a copywriter, she produces drafts for clients to review. The quality of the feedback she receives can have a huge impact on the final product. Over the years, she’s worked hard to ensure this happens in a thorough and efficient way. She’s also learned a lot about moving through the discomfort that can come from inviting criticism. Although Franky’s examples are fairly specific to copywriting, there are useful takeaways for anyone considering outsourcing things in their business. Charlie offers her perspective too and considers whether she’s missing any opportunities for requesting feedback and improving her services. Links and Further Reading The Power of Testimonials and Reviews Friends with Business Boundaries Work With Us charlieswift.com love-audrey.com Find Us On Instagram @loveaudrey83 @_charlieswift Get full access to Friends with Business Benefits at friendswithbusinessbenefits.substack.com/subscribe
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Friends with Business Benefits hosted by Charlie Swift and Franky Shanahan is a podcast for creatives who crave connection, understanding and support.
Hello, we are Charlie and Franky, two self-employed business owners living in Bristol in the southwest of England.
Franky runs a copywriting business called Love Audrey, helping brands and creative businesses find their voice and tell their story online. As a business mentor to creative mamas, Charlie supports women to build their businesses alongside raising a family.
For the last 5 years, we’ve been meeting for regular co-mentoring sessions. Working for yourself can be lonely at times, but th...