SYS 188: The Fisher Curve: Effectively Supporting Staff during Change in Small Businesses - Interview with John Fisher, Founder of C2D
🎙 In this episode, Dr. Steve Day discusses change management in small businesses with John Fisher, a chartered psychologist and coach with 25 years of experience in personal development. John introduces the Fisher Curve, a framework that helps individuals navigate personal change.
The discussion explores the relevance of the Fisher Curve for small business owners, focusing on understanding and managing staff emotions during times of change. John also shares insights on how the Fisher Curve can be applied in various business scenarios, highlighting the need for effective employee communication and engagement.
This episode offers valuable insights on managing change, fostering empathy, and empowering individuals to embrace new challenges.
KEY TAKEAWAYS
💡 The Fisher Curve is a model that helps individuals navigate change by understanding both their emotions and reactions.
💡 Change management is crucial in small businesses because employees often face role changes and new challenges, which require empathy and support from managers.
💡 Effective communication is essential during change, as over-communication can help alleviate uncertainty and resistance.
💡 Coaches can assist small business owners in navigating change by helping them gain clarity, make decisions, and effectively communicate with their teams.
💡 For John, success is also about providing individuals with new perspectives and options, allowing them to make their own choices and decisions.
BEST MOMENTS
06:20 - 💬 “I think the answer to the first part of that, I suppose, the Fisher curve is a way of looking at how people feel personally as they go through a change.” - John Fisher
22:07 - 💬 “Leadership is what you lack when I don't know what to do.” - John Fisher
45:16 - 💬 “Success for me is helping people see something that they hadn't seen.” - John Fisher
TIMESTAMPED OVERVIEW
00:00 "Beneficial conversation about Fisher curve for change."
03:39 Transition from playing to coaching, a successful consultancy.
08:14 Explaining bereavement stages and their influence on healing.
12:38 Fear of learning new skills, self-doubt.
14:54 Challenges for small business owners and employees.
20:27 Empower and guide for a bright future.
22:14 Take ownership, change gradually, and find the first brick.
27:04 Automating systems and convincing staff for change.
29:42 Using past failures to explain current success.
32:48 Engage stakeholders in change through visualisation and discussion.
36:11 Coaches help clarify, facilitate decisions, and communicate.
37:52 Distance learning while working, joint venture company.
41:23 Navigating new roles and responsibilities as an entrepreneur.
44:27 Success is creating new perspectives on personal freedom.
VALUABLE RESOURCES
Website: https://www.systemizeyoursuccess.com
Facebook Group: https://facebook.com/groups/systemsandoutsourcing/
LinkedIn: https://linkedin.com/company/systemsandoutsourcing/
Instagram: https://instagram.com/systems_and_outsourcing/
YouTube: https://youtube.com/@drsteveday42
GUEST RESOURCES
Website: https://www.c2d.co.uk/
Email: john@c2d.co.uk
Facebook: https://www.facebook.com/c2d.co.uk
LinkedIn: https://www.linkedin.com/in/c2dlimited/
YouTube: https://www.youtube.com/c/C2dCoUkJMF
ABOUT THE GUEST
This is John Fisher, a chartered psychologist and coach who has worked in change management and personal development for the past 25 years.
He also worked across various sectors and companies of all sizes, helping them improve performance and build effective, cohesive teams.
John has inspired thousands of people worldwide through his numerous publications, coaching and tools.
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.