Navah Hopkins with Jason Barnard at Digital Olympus 2019 Navah Hopkins talks with Jason Barnard about chasing quality and quality score. Google Ads – the mistakes not to make. Most of which I made. Quality score is a health indicator and not a KPI. Bid-to-budget ratios, The importance of isolating branded campaigns. Be the best in industry. Big brands are rubbish – they send dumb money at the problem – and there is your opportunity. Navah also sets me straight on Dynamic Search Ads (which I now realise I got over-enthusiastic about). And NEVER let a Border Collie take control of your DSA campaigns cos you will lose money (most border collies ain’t so smart). I get over-enthusiastic about DSA, confused about pipes, and yet (somehow) I strike gold. Lastly, Navah tells us about the three A’s… Automation, audiences and attribution – the key to the future. Then, to cap it all, I get Navah’s name wrong !