For the second year in a row, Thomson Reuters released the 2017 State of U.S. Small Law Firms, a survey with input from over 300 small and solo law firms. In this episode of Law Technology Now, host Bob Ambrogi talks to Bill Josten about the results of this survey including the common challenges facing small and solo firms, their biggest sources of competition, and how they are investing in technology to improve efficiency. They also discuss how these firms measure success and tips for improving client intake. Bill Josten is the senior legal industry analyst for the Thomson Reuters Legal Executive Institute and consults with law firms nationally on issues related to law firm profitability, pricing and cost recovery. Learn more about your ad choices. Visit megaphone.fm/adchoices