Outsourcing parts. Business relationships. A snow storm. Process improvements. Saunders and Grimsmo discuss the importance of ensuring that drawings contain all necessary information when outsourcing parts and resolving conflicts in a way that results in a win-win outcome to foster good business partnerships. Grimsmo recounts getting stuck at the shop in a snow-storm and the benefits of his new Renishaw Turret Probe. Finally, they hash out ways to improve processes. Grimsmo's snow storm video: https://www.youtube.com/watch?v=xDLeF-Ec-Os