What's on your mind? Let CX Passport know...Think of a time you’ve been able to work with someone really interesting. No I mean REALLY interesting. Someone who consistently brings a new perspective, a novel way of thinking and a suite of fascinating experiences. Today’s guest, Cliff Crosbie of Emrays, is one of those people for me. Learn about creating NikeTown and other expressions of global retail at Apple, Nike and Nokia. Cliff will share his leadership with global retail store experiences across physical, human and digital CX.  This guy KNOWS his customer experience, especially the retail customer experience. Enjoy that soothing Scottish voice and accent but know the content will wow you even more.This doesn’t even begin to mention his other businesses...and the highly intelligent approaches to elements of team culture or truly advanced approaches to video algorithms and several other ventures. Wow! Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:Cliff Crosbie: https://www.linkedin.com/in/cliff-crosbie-78b787/EMRAYS: https://emrays.com/