Joining us is Dan Watts, the Founder of Rapid Building Inspections and our first guest outside of the contact centre world. We found Dan through our network of loyal subscribers and we were not disappointed with what he had to share.

https://www.rapidbuildinginspections.com.au

We think you'll find that his leadership style, principles and practices are 100% transferable to the contact centre environment.

Do you know someone you think would make a great guest - or are you our next guest? email us at info@theagilecontactcentre.com.au with the details and we'll be in touch.

About us:

This podcast is brought to you by The Agile Contact Centre.  Stories, tips and practices that will help you deliver outstanding  experiences to customers as well as your people.

We do this because our  mission is to reinvent the contact centre world.

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This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.