In today's episode, Kimberly Zhang hosts John Taylor Garner, the Founder and CEO of Odynn - an embedded loyalty and fintech next-gen program manager that is transforming the way banks and fintechs engage with their customers through smart loyalty solutions. With a background in volatility trading and a passion for travel and rewards, John brings a wealth of experience and innovation to the loyalty space. Tune in to hear about: - The early challenges and milestones of building Odynn, and the lessons learned along the way - What sets Odynn apart as a holistic loyalty optimization platform - How AI and machine learning are driving a new era of customer loyalty solutions - The future of customer retention and emerging trends in the banking and fintech sectors