During our time together, we discussed:Why three business unitsThe focus on “making customers for life”Changes in client expectations over the last 20 years in home automationTo get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au241SHOW NOTESCarmine is the fourth generation of Colangelo's to work at C&T Electric Corporation. Founded by his grandfather in 1973, C&T celebrates 50 years as a family owned and operated business. While C&T's roots are in electrical contracting, they've evolved over the years to keep up with the times. They have worked in the integration field since 1989 with the inception of Elan. Since then they've become a three-pronged business, specializing in Custom Integration, Electrical Contracting and Stand By Generators, giving them a firm understanding of what goes into the modern smart home.Graduating from the University of Connecticut in 2013, Carmine spent time as a sportswriter, web developer and marketer before returning to the family business in 2015. For the past 8 years he has worked as the Director of Systems Engineering at C&T Systems, in their Integration department. He specializes in lighting control, networking and automation in high-end residences and commercial spaces.About One FireflyOne Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.