Episode #11: Doubling Sales and Getting Higher GP with Justin Ryder
So many of us feel like the only way to increase sales is to market yourself or be pushy and "get those keys". Justin Ryder with Velocity Collision Center has created a process that goes back to some basics. He organically grows customer satisfaction, hence cars to the door, using traditional methods like standing up and greeting each guest with a bottle of their own branded water and at the same time employs lean SOPs and accountability while "gassing up" his employees to get buy in. This combination allowed the last shop he worked with to double their sales and cars to the door and is now doing the same at Velocity.
• Reach out directly to Justin Ryder at Velocity Collision Center in Las Vegas, NV: justin.ryder@velocitycclv.com
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