William Ury, co-founder of Harvard’s Program on Negotiation, is one of the world’s best-known practitioners of negotiation and mediation. William is co-author of Getting to Yes, a fifteen-million-copy bestseller translated into over thirty-five languages, and most recently author of the award-winning Getting to Yes with Yourself.He addresses the question of “What Could Possibly Go Right?” with thoughts including:That anger is a fuel essential for change, but the key is in whether it is deployed constructively or destructively.That there's a third side that unites us in conflicts.That zooming out and changing your perspective to the "balcony" can rechannel your energy.That there are three transformations needed to reframe and address conflict.The working through of a live example of these mediation techniques with Vicki.ResourcesThe power of listening - William Ury, TEDxSanDiego https://youtu.be/saXfavo1OQo Connect with William UryWebsite: www.williamury.comTwitter: https://twitter.com/williamurygtyFollow WCPGR/Resilience.orgFacebook: https://www.facebook.com/buildresilience​Twitter: https://twitter.com/buildresilience​Instagram: https://www.instagram.com/buildresilienceLearn More: https://bit.ly/wcpgr-resSupport the showComplete Show Notes