In this episode of the Deming Podcast, Tripp Babbitt interviews Dan Robertson, Deming Institute Advisory Council member and Co-author of Deming's Profound Changes. Dan discusses his Deming journey at Hewlett Packard and his experience writing Deming's Profound Changes with co-author Kenneth Delavigne, as a tribute to Dr. Perry Gluckman. Dan is the Co-chair of The 2014 Deming Institute Fall Conference and shares details of the event to be held October 17-19 in Los Angeles.