If you are a member of the Independent Jewelers Organization, commonly known as IJO, buying group, then you've probably had a conversation with Penny Palmer, Director of Member Services. She's responsible for introducing new potential members to the group, and upholding the exclusivity and integrity of the group. She's been with IJO for over 30 years, starting as a front desk secretary and moving her way up to where she is today as a Director. Learn about the founding of one of the oldest buying groups in Jewelry and how they've managed to stay abreast of all changes that have cropped up over the years.Learn more about IJO: ijo.comSend us a text Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com