557: In this interview, Mike Hayes, Chief Digital Transformation Officer of VMWare, discusses the increasingly blurred line between internal IT and the customer experience, VMware’s SaaS transformation, and Mike’s advice on how to effectively network. We also discuss lessons Mike learned serving in the White House, Mike’s experience at Bridgewater Associates and the importance of honest feedback loops, among a variety of other topics.

Also available on YouTube:

https://www.youtube.com/watch?v=rLCEiuE1abU

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This episode is sponsored by Apptio.