The '12 Days of Business' Mini-SeriesDay 5: John DiJulius and Nick Berry Discuss How All Business Problems Are Leadership ProblemsGet all '12 Days of Business' here.Episode Summary: In this insightful conversation, Nick Berry interviews John DiJulius, president of The DiJulius Group and a global authority on world-class customer and employee experience. John breaks down the biggest challenge in business leadership: how unprepared “accidental managers” can sabotage team morale. He also explains why leadership today demands two previously overlooked skills: managing remote staff and addressing employee mental health. John’s practical advice challenges leaders to accept responsibility for their teams’ success, proving that all business problems are leadership problems.Takeaways:82% of managers are unprepared for leadership—train before promoting.Remote work demands intentional communication to engage teams.Addressing employee mental health fosters trust and retention.Embrace accountability: every problem in your business is your responsibility.Links:John DiJulius Official WebsiteThe DiJulius Group WebsiteJohn’s LinkedInJohn’s InstagramChapters00:23 About John DiJulius01:26 All Problems are Leadership Problems02:58 The Biggest Challenge in Leadership03:17 Accidental Managers04:54 Two Skills Leaders Have to Have Now05:19 Leadership in a Remote Work Environment05:40 Employee's Mental WellbeingPrior Episodes from The '12 Days of Business' Mini-SeriesDay 2: Matt Diggity's Hiring Strategy for Identifying and Hiring 'A' Players OnlyDay 3:  Dr. HaleyThe Business Owner's Journey podcast is where entrepreneurs, leaders, and innovators join entrepreneur Nick Berry to share stories, challenges, and strategies from their journeys as business owners. Nick Berry is an entrepreneur and business advisor, known for creating the Business Alignment System™ and 5 Stages of the Business Owner’s Journey. He offers a (free) personalized 90-Day Business Growth Roadmap telling you exactly where you are today and what specific steps to take next. 🟢 Official: NickBerry.info. tBOJ is hosted by Nick Berry, produced by Nick Berry, Kelly Berry & FCG. 🟢 Sponsors: Redesigned.Business, FR, Entrepreneur's Edge