Agents have dreamed of rich customer data for years. Alan Ringvald, CEO of Relativity6, is making that dream a reality. When you combine that data with artificial intelligence and automation, you protect customers better, keep them longer, and create deeper relationships.    In this discussion, Alan and podcast host Michael discuss:   How blending internal and external data reveals easily missed insights The critical aspects of the customer relationship agency management systems miss How good data helps agents maximize customer lifetime value If you’re seeking stronger customer relationships, don’t miss this discussion.    Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.