The mark of a great leader is the one who can build trust among the people they serve. Today’s guest is one of these leaders - Walter Rakowich the author of Transfluence: How to Lead with Transformative Influence in Today’s Climates of Change. He is a leadership speaker and former executive who seeks to transform organizational cultures by encouraging a transparent leadership approach that is honest, humble, and heartfelt. Walter believes this practice ultimately leads to higher trust, commitment, and performance, as well as improved workplaces and communities. Walter also serves on a number of corporate and philanthropic boards and is a graduate of Harvard Business School.I’m really looking forward to you hearing this episode as Walter reveals how to lead in a crisis. Things you will learn in this episode:[00:01 - 06:23] Opening Segment  I introduce today’s guest, Walter Rakowich Transfluence  Former executive of Prologis Announcement: travischappell.com/makemypodcast Walt gives some background on his early life  Grew up in Pittsburgh  Middle-class family life  Love and support from family  Trying to put other people first  School life and career  Graduated in accounting  Left accounting to go to Harvard B.S.  Finding what makes leaders successful  Thoughts on expectations  [06:24 - 13:24] The Art of People Brilliance  Walt talks about his time in real estate  Example of a great boss  Big influence  People brilliant The secret of success  Put others first  Focus on those around you  Activities with the boss  Various trips to connect with the staff Walt’s insights on characteristics of a good leader  Walt’s story in Prologis  Humility - Honesty - Humor  It’s important to have humanness  It takes courage and confidence  Making it about other people  [13:25 - 26:53] Leading in a Crisis Who you know or what you know?  Who you know especially in the short term  You know more people than you think  You also can’t bluff yourself through  The ‘what’ creates longevity  The one connection that led to more  Walt shares examples through his jobs  Walt shares his work and impact at Prologis  The CEO was brilliant, but difficult to work for  Watching on the sidelines  Asked to take over when the company was almost bankrupt Adversity leads to perseverance  4 years to turn the company around Lessons learned in the process  How to decide where to go next within a crisis  Difficult decisions upfront  Transparency first  Providing fairness  Brutal honesty  [26:54 - 31:28] Closing Segment Walt talks about his book  Transformational Influence  Links below  The RaNdoM RoUnd Where to find Walt - links below  Remember to upload and tag us on Instagram! Final words  Tweetable Quotes: “If you really, truly want to succeed in life - put others first and begin to focus on the people around you.” - Walter Rakowich“Humility, honesty, and humanness - I call it my 3-H core… Humility is how you see yourself, I think humanness or heart, is how you see other people, and honesty is really the transaction that connects the two.” - Walter RakowichResources Mentioned: TransfluenceYou can connect with Walt on LinkedIn and Twitter. Visit https://waltrakowich.com to learn even more.Did you love the value that we are putting out in the show? LEAVE A REVIEW and tell us what you think about the episode so we can continue putting out great content just for you! Share this episode and help someone who wants to connect with world-class people. Jump on over to travischappell.com/makemypodcast and let my team make you your very own show!If you want to learn how to build YOUR network, check out my website a travischappell.com. You can connect with me on Facebook, Instagram, and Twitter. Be sure to join The Lounge to become part of the community that’s setting up REAL relationships that add value and create investments. Check out FranBridge Consulting for premier non-food franchise opportunities: travischappell.com/franbridgeOur Sponsors:* Check out Kinsta: https://kinsta.com Learn more about your ad choices. Visit megaphone.fm/adchoices