492: Fiserv SVP & CIO Keith Fulton and Subway CIO Mike Macrie discuss

• Both company’s reactions to the COVID-19 pandemic, including how Fiserv’s digital agenda was impacted by COVID
• How the pandemic forced Fiserv to react at a speed significantly faster than before
• How Subway franchises innovated and solved problems to keep their businesses sustainable throughout
• Why Subway is looking to react to the current marketplace rather than try to predict it
• The permanent changes that will result from COVID-19, such as the digital transformation we are seeing in the office

Among a variety of other topics.

This episode was recorded live at the 2020 Metis Strategy Digital Symposium.

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This episode is sponsored by Zoho.