Systems and processes aren't sexy, but when implemented the RIGHT way, they can completely transform your business. But with so many system and productivity-focused programs and technology to pick from, choosing the right systems for your business can become nothing more than a time (and money) grabbing distraction. According to Audrey Kwan, founder of AJK Consulting, this doesn't have to be your reality. In today's episode she is going to help your relationship with systems and processes go from a time & money suck to becoming the #1 reason your business breaks through your revenue ceiling this year. In this episode of the podcast, we talk about: The #1 reason business owners avoid systems & processes and how you can overcome The 5 Categories of Systems (You need to write these down!) Audrey's One System-One Service approach to scaling your agency The Cure to helping businesses worry LESS about revenue The 80-20 Rules of Art & Craft How to share your unique genius with your team Why it's important to develop a team of thinkers not doers Using Audrey's Mighty Pod Model to grow your team and scale your business A Work-Hard-Once approach to social media content creation How vulnerability became Audrey's LinkedIn Superpower Why Authentic Storytelling is overshadowing How-To content on social media Using your Marketing Scorecard to track your authentic relationships …and more! This Episode Was Made Possible By: Social Media Rockstar Framework Free Course The Social Media Rockstar Framework is your chance to pull back the curtain and get insights on how to build a social media strategy that works for you, learn how to create (and implement) a simple and effective content plan, convert followers into buyers, and much more. Register for this FREE course and gain the confidence you need to use social media as a tool to grow your business: https://onlinedrea.com/free Sendible Social Media Management Tool The all-in-one social media management tool that my agency uses every day to schedule posts and analyze our social media results. Try them out for yourself today: https://onlinedrea.com/sendible About the Guest Processes and systems don't exactly rev most people's engines. But Audrey Kwan is not most people. She has witnessed the transformative power of processes and systems again and again and for 20 years, she has been streamlining processes to make agencies, teams and projects run more efficiently and effortlessly. Audrey has worked in agencies supporting clients like Proctor & Gamble and Pepsi, and she has worked client-side in corporations before starting her own business. She has scaled teams to multiple six and seven figures, and in 2021, supported an agency owner to sell and exit his business. Audrey hosts the Small But Mighty Agency Podcast to help micro agencies navigate sustainable growth and scale their service delivery to multiple six-figures with a small but mighty team. It's inevitable: When leaders know how to streamline processes and communicate with their people, they set their businesses up for success. Website: https://audreyjoykwan.com/about Instagram: https://www.instagram.com/audreyjoykwan/ LinkedIn: https://www.linkedin.com/in/kwanaudrey/ Go to the show notes for all the resources mentioned in this episode: https://onlinedrea.com/209