In this podcast episode, Jack Jostes interviews Tom Backman and John Hammond, who have partnered to create an innovative refrigeration system - the AG1000  that won the AHR Innovation Award. Tom also shares his experience of hiring a former police officer as a private driver, which turned out to be an excellent decision during the COVID-19 pandemic, and they share their experience and lessons learned with creating a sellable business.Listen to the full episode to hear:the importance of hiring consultants and seeking outside perspectives to improve business operationsthe value of having written operating procedures, developing a rep network, and tracking leadsthe significance of having a clear focus in marketing while still being open to networking opportunities and referralsShow Notes:Watch the full episode + see the transcript at: https://landscapersguide.com/podcast/Tell us where to send your beef jerky: https://landscapersguide.com/toolboxCheck out BMIL’s website here: http://bmil.com