What does it look like when AI and data actually drive results in banking — not just pilots, but real innovation at scale?
That’s exactly what I explored with my friend Harveer Singh, CDO, CDO, Consumer and small business banking at Truist Bank on The Ravit Show!
We kicked things off with Truist’s recent win — Innovation of the Year for Analytics and AI from American Banker. But the conversation went much deeper.
We discussed:
• How Truist is using AI to personalize banking across digital, retail, and SMB
• The bank’s framework for scaling data-driven decision-making across the org
• Exciting use cases in lending, fraud detection, and real-time contextual insights
• How they’re supporting small businesses with smarter, more relevant data products
• And why responsible AI governance isn’t optional — it’s built into the way they work
Harveer brought such a grounded and strategic take on what’s really required to make AI deliver value inside a large enterprise — from culture to architecture to execution.
hashtag#data hashtag#ai hashtag#snowflakesummit hashtag#theravitshow