Lori explores Home Care and Home Health with Kevin Jones, Owner of BrightStar Care Flower Mound. Kevin and his wife Terry bought the Flower Mound franchise five years ago as they were looking to transition careers and do meaningful work for the community.   Kevin is a certified Senior Advisor with expertise on health care and other needs for seniors and in this week's episode, he shares the path to owning a senior care franchise, caring for the elderly during COVID-19 times and how his team is providing concierge quality service in a time of uncertainty. Kevin explains the differences and similarities of Home Care (non-medical) and Home Health (medical), and provides clear examples that explain how each one is paid for, including private pay, Medicare, Commercial Insurance and in some cases the VA Aid and Attendance Benefit. Kevin shares how BrightStar Care onboards team members and customers and reveals their thorough hiring processes. Takeaways from this episode: -Home health is medical care that is provided in the home, prescribed by a physician and oftentimes it includes services provided by a nurse such as physical therapy, occupational therapy and speech therapy.  -Home health is medical care, therefore it's paid for by medical insurance. -Home Care includes helping someone with their personal care, preparing meals or doing some light housekeeping, helping keep them from falling when they're in the home. -Most of the time, Home Care isn't covered by health insurance. -BrightStar care locations are independently audited by Joint Commission, an accredited company that audits healthcare organizations and hospitals.  Topics discussed in this episode:-Home Care  -Working with your Spouse -Buying a Senior Care Franchise -Background Checks for Caregivers -Caregiver Stories-Differences between Home Care and Home Health -CDC Guidelines -BrightStar Care on Undercover Boss To contact Kevin Jones and learn more about BrightStar Care please follow the links below:214 800 5566 kevin.jones@brightstarcare.comwww.brightstarcare.com/flower-moundhttps://www.facebook.com/BSCFlowerMoundCorrection: In this Podcast it's mentioned that Undercover Boss is available on Netflix. That is no longer the case -Undercover Boss' BrightStar Care episode can be found on CBS' All Access package: https://www.cbs.com/shows/undercover_boss/video/1884813695/undercover-boss-brightstar-care/ If you wish to suggest a topic, be a guest or want to support the podcast please email Lori@Loriwilliams-seniorservices.com or reach out online: https://www.facebook.com/LoriWilliamsSeniorServices/https://www.instagram.com/theloriwilliams/https://www.linkedin.com/in/theloriwilliams/https://loriwilliams-seniorservices.com/aging-in-style-podcast/