Identifying and prioritizing critical roles is an essential part of the workforce planning process because it guides our focus and effort every step of the way. In this episode, we catch up with Mei Kim, Global Workforce Planning & Analytics Leader at Eaton Corp and talk about her upcoming session at HCI’s Accelerate Your Workforce Planning Conference. In the interview, we discuss a working definition of “critical roles,” how to have a productive discussion with business leaders on how certain roles will enable business strategy, and how to respond to changes in your industry and organization from a workforce planning perspective. Hear Mei Kim speak at our conference and sign up today! https://hci.org/conferences/2021-virtual-conference-accelerate-your-workforce-planning-february-24-2021