In this episode Bob Mosher is joined by the pioneer of The 5 Moments of Need, Dr. Conrad Gottfredson. He introduces The 5 Moments of Need, a methodology to help L&D professionals better serve their learners well beyond training and into the workflow in a scalable and intentional way.

Con also shares the history of The 5 Moments and how it has evolved into a well vetted and robust methodology.  He discusses a few critical first steps any organization, or designer, can take to begin adopting The 5 Moments of Need as a pivotal approach to their learning and support deliverables.  Lastly, he outlines three common mistakes made when beginning this journey. 

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