In light of the sexual harassment cases, and associated cases of power and bullying tactics, we have Dr. ArLynn Diamond joining us. Dr. Diamond is an internationally recognized Leadership, Management, Professional Development, and Organizational Development consultant who works with clients across the country and internationally. Dr. Diamond mentions a card that the Ritz Carlton would supply to their staff, an 'instruction' of the way to do their work: We are ladies and gentlemen serving ladies and gentlemen. Simple, yet it may help people consider their behavior/s. www.diamondassociates.net

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.