Formerly a "true blue dog person," Betsy tells about the kitten on a woodpile outside her house that fueled her interest in assisting community cats. She also addresses the challenges found on the human side of the equation in animal welfare and rescues: small organizations often lack the infrastructure that would allow them to best benefit from their volunteers' capabilities, rely too much on their founders, and overworked volunteers frequently "burn out". A better solution, she says, is match peoples' ability, skills and passion in a way that will best help the organization's mission and the cause. To find out more visit the The Human Society of the United States online.