Takeaways

• A real conversation takes time and effort.
• Culture is the heartbeat of the organization.
• You have to practice culture to get good at it.
• Consistency is key to maintaining culture.
• You can't fake the soul of a business.
• Every conversation matters in building culture.
• It takes time to develop a strong culture.
• You can't take a day off from leadership.
• The strongest culture has to be consistent.
• It takes time to let things go and adopt new things.

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Chapter Markers:

00:00 - Introduction

01:27 - The Importance of Meaningful Dialogue

03:39 - Building Culture Takes Time

06:50 -Consistency is Key to Culture

08:34 - The Ongoing Effort in Leadership