ThinkLab’s research team was stunned by the intensity of challenges and anticipated transformations in these sectors, especially regarding a once-taboo term. Tune in to discover what this 'bad word' is and why it's causing such discomfort.  Special thanks to our partners at Kimball international who are doing big things to move the design industry forward.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.