In this episode of Slick Talk, Wil Slickers sits down with Victor Feria to discuss the delicate balance of delivering operational excellence and exceptional guest experiences in the hospitality industry. The conversation dives into the innovative approaches Victor's company, Tangy, employs, such as personalized VIP programs and unique guest experiences, including 'Tangy Radio.' They discuss the diversification into boutique hotels and long-term rentals and how these different models can support each other. They also touch upon the broader industry's need for innovation and the role technology and improved operational standards play. Victor shares his insights on maintaining entrepreneurial spirit and motivation, providing valuable advice for property managers and hospitality professionals aiming for success in 2025.This episode is brought to you by our sponsors at: This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more! Hostfully – Use code SLICKTALK for three months free of their digital guidebook or $100 off their property management platform! Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM! ——–Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices