It was looking to be a warm, busy day when Tori Johnson arrived at work just after 6am on a Monday morning in December 2014. The 34-year-old was in charge at the Lindt cafe in Martin Place, and the lead up to Christmas was always chaotic, with customers purchasing gifts, like the iconic chocolate Lindt balls, for friends and family. At 7:30am, the doors opened, with customers flooding in. Among them were 38-year-old barrister Katrina Dawson, with colleagues Julie Taylor and Stefan Balafoutis. They were seated next to a mother and daughter, Robin and Louisa Hope, who even remarked on Katrina’s beautiful shoes.  But just after 8:30am, a broad shouldered man with a baseball cap and backpack walked in, at first completely unnoticed. It was only when we he demanded some time afterwards that every door be immediately locked, that the 18 people inside the cafe realised something was seriously wrong. Click through to our website for photos and maps to accompany this episode. https://www.mamamia.com.au/lindt-cafe-sydney-siege/ Mia Freedman has also interviewed siege survivor Louisa Hope on the No Filter podcast. You can listen to that full interview here https://www.mamamia.com.au/podcasts/no-filter/louisa-hope-sydney-siege/. Join our closed Facebook group where episodes are discussed by searching True Crime Conversations on Facebook. GUEST: Deborah SnowHOST: Jessie StephensPRODUCER: Elise Cooper RESEARCH“Siege: The powerful and uncompromising story of what happened inside the Lindt Cafe and why the police response went so tragically wrong” by Deborah Snow https://bit.ly/38n1tJ9  7:30 Report “Sydney siege inquest builds picture of Man Haron Monis' 'bizarre, delusional' world” Australian Broadcasting Corporation  https://ab.co/35hMXRb Arirang News “Australian PM says gunman was known to authorities, but not on watch list” https://bit.ly/2LG1Vs7  10 Eyewitness News, Amirah Droudis Found Guilty Of Murdering Man Haron Monis’ Ex Wife, Channel 10 https://bit.ly/2YyyE7V The Telegraph Sydney Siege: 'Islamist gunman' holds hostages inside cafe https://bit.ly/3456aUK  60 Minutes Australia: “The Siege Survivors” Channel 9 Network  “'Spiritual healer' Man Haron Monis charged with an extra 40 sexual offences”, October 13th  2014, Nick Ralston for The Sydney Morning Herald Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.