In summary, engaging in conversation is not just about being friendly—it's about building relationships, understanding needs, creating a positive atmosphere, and building trust. These elements are key to providing an exceptional client experience and ensuring long-term success in this industry. I hope this episode helps you. Please share it with a fellow hairstylist, barber, mua, or a novice in the beauty industry. Checkout my online academy at www.theacademy4u.com .Enjoy, Tonya Stokes704-756-2752 https://a.co/d/iYUUqQo