This week on Energy Unplugged, we discuss about the revolution in retail energy markets in the UK and internationally. We’re delighted to welcome Melissa Gander, Chief Operating Officer at Kaluza in a conversation with our Managing Director for UK & Ireland, Dan Monzani.  With an extensive career in energy, Melissa was a member of OVO Energy’s launch team in 2009 where she headed up their Customer Services and Operations, as well as their smart metering business. In 2019, Melissa became OVO Group Chief Operating Officer and joined Kaluza in 2021 as Chief Operating Officer helping to spearhead the company's international growth. Before joining OVO Energy, Melissa spent three years at Envoy Asset Management (part of Inexus Group). Melissa graduated in Economics from Sheffield University.  Melissa & Dan discuss: •OVO Energy and what drove the growth of the company in the first 5 to 10 years •Kaluza’s business model as a real-time SaaS platform accelerating the shift to a zero carbon world •International retail markets and how straightforward is to scale a platform such as Kaluza •Domestic flexibility and the role EV manufacturers have to play Support the show