209: CFO to CFO: Six CFOs Explain How They Measure the Customer Experience

CFO THOUGHT LEADER

EpisodeMar 16, 201628m

209: CFO to CFO: Six CFOs Explain How They Measure the Customer Experience

CFO THOUGHT LEADER

EpisodeMar 16, 201628m

As more CFOs become tasked with not just reporting growth but driving it, customer success metrics are becoming increasingly popular, and no one group of finance leaders is more customer success obsessed than that group which dwells inside the high tech hallways of software as a service (SaaS) software application companies.

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CFO THOUGHT LEADER is a podcast featuring firsthand accounts of finance leaders who are driving change within their organizations. We share the career journey of our spotlighted CFO guest: What do they struggle with? How do they persevere? What makes them successful CFOs? CFO THOUGHT LEADER is all about inspiring finance professionals to take a leadership leap. We know that by hearing about the successes — (and yes, also the failures) — of others, today’s CFOs can more confidently chart their own leadership paths across the enterprise and take inspired action.

cfothoughtleader.com

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