In this interview, we discuss Sathish’s three-pillared IT strategy, which is focused on driving customer value, creating a compelling financial trajectory for all its shareholders and investors, and executing that through great culture. We also discuss the company’s transition to a mobile workforce due to the pandemic and Sathish’s experience being onboarded largely in quarantine. Finally, we discuss the approach Sathish used to create his data strategy, what he has learned from his prior experiences as CIO, and a variety of other topics.