Hello friends, welcome to the show!

This episode explores the dark art of self-organising teams. 

We break it down into manageable chunks and show you that it really is achievable for your contact centre teams. 

We shine a light on: 

- The key attributes that define these types of teams

- Why you might want to embark on this journey

- And of course, the nitty gritty on how to do it

Enjoy!

About us:

This podcast is brought to you by The Agile Contact Centre.  stories, tips and practices that will help you deliver outstanding  experiences to customers as well as your people.

We do this because our  mission is to reinvent the contact centre world for the better.

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