What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one with the storytelling” with Andrew Carothers in CX Passport Episode 194🎧 What’s in the episode?...CHAPTERS0:00 Introduction1:58 Challenges and Solutions in CX07:25 Building a Customer-Centric Experience 11:33 Impact of Customer Experience on Business Results13:36 Extra Legroom Section: Fun and Personal Insights17:17 What are companies getting wrong about CX19:21 Improving CX Understanding and Storytelling24:04 Andrew's Vision for the Future of CX29:50 Closing Remarks and Contact InformationIf you like CX Passport, I have 3 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Join other “CX travelers” with the weekly CX Passport newsletter www.ex4cx.com/signup✅Bring 🎙️🎬CX Passport Live to your event www.cxpassportlive.comI'm Rick Denton and I believe the best meals are served outside and require a passportEpisode resources:Andrew Carothers LinkedIn: https://www.linkedin.com/in/andrew-carothers/